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Customer-centricity starts with the employee first: MLC's Sarv Girn
Sarv Girn, the chief innovation and transformation officer at MLC Life Insurance said empowering employees is a key step in the...
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Capital changes flagged amid climate risks
The United Kingdom’s Prudential Regulation Authority move to ask banks and insurers to assess their capital requirements in...
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APRA urges insurers to act on data
APRA will “turn up the heat” on the insurance sector regarding claims data as chair Geoff Summerhayes calls for greater...
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Recipe for transformative success found in the power of ‘why’
Sarv Girn, the chief innovation and transformation officer at MLC Life Insurance combined 20 decades of knowledge into one recipe...
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MetLife and Visa partner to boost backing for financial inclusion
MetLife together with Visa have launched an initiative to boost capital and resources for emerging fintechs who are tackling...
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Royal Commission spurs rethink for insurers
While insurance companies across Australia are still absorbing the findings of the Royal Commission a “rethink” in the sector is...
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Suncorp’s first-half profit down 45 per cent
Suncorp Group’s first half net profit slumped 44.7 per cent to $250 million on the back of volatile investment markets, Sydney...
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Thriving on change
MLC Life Insurance chief innovation and transformation officer Sarv Girn talks to AB+F about leading on large-scale transformation...
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IAG: Solid outlook despite high natural peril costs
As expected, Insurance Australia Group’s first-half fiscal result was heavily impacted by the severe hailstorms in December, but...
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