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Customer-centricity starts with the employee first: MLC's Sarv Girn
Sarv Girn, the chief innovation and transformation officer at MLC Life Insurance said empowering employees is a key step in the...
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Capital changes flagged amid climate risks
The United Kingdom’s Prudential Regulation Authority move to ask banks and insurers to assess their capital requirements in...
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APRA urges insurers to act on data
APRA will “turn up the heat” on the insurance sector regarding claims data as chair Geoff Summerhayes calls for greater...
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Recipe for transformative success found in the power of ‘why’
Sarv Girn, the chief innovation and transformation officer at MLC Life Insurance combined 20 decades of knowledge into one recipe...
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MetLife and Visa partner to boost backing for financial inclusion
MetLife together with Visa have launched an initiative to boost capital and resources for emerging fintechs who are tackling...
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Royal Commission spurs rethink for insurers
While insurance companies across Australia are still absorbing the findings of the Royal Commission a “rethink” in the sector is...
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Suncorp’s first-half profit down 45 per cent
Suncorp Group’s first half net profit slumped 44.7 per cent to $250 million on the back of volatile investment markets, Sydney...
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Thriving on change
MLC Life Insurance chief innovation and transformation officer Sarv Girn talks to AB+F about leading on large-scale transformation...
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IAG: Solid outlook despite high natural peril costs
As expected, Insurance Australia Group’s first-half fiscal result was heavily impacted by the severe hailstorms in December, but...
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Premiums rise as Royal Commission remains in focus for general insurance
Premium rates continue to rise as insurers look to improve profitability while the Royal Commission could have implications for...
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MLC Life Insurance makes another executive hire
MLC Life Insurance has appointed Louise Portelli to the newly created role of chief customer experience officer.
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MLC Life Insurance boosts tech skills with board appointment
MLC Life Insurance continues its focus on adding tech skills to its business in an effort to shift its focus to innovation and...
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