ME hires chief operations officer

  • By AB+F Editorial

ME has hired Rosanna Fornarino as its new chief operations officer. 

The role oversees ME’s operations team of over 500 staff, with responsibility for customer service, change and process efficiency across the enterprise. 

Fornarino will take up the role in early December. 

She has more than 35 years’ experience in the banking industry across a broad range of senior and executive operations roles.

During her 25 years at ANZ Fornarino worked across areas including retail banking, human resources, domestic and international payments and risk.

At National Australia Bank, she spent 10 years working in senior operations and change implementation roles covering Lending and Payment Operations, Logistics, Process Efficiency, Offshoring and Retail Banking Operations.

Her most recent job was with IT company Infosys, 

“Rosanna will be a valuable member of the leadership team, helping ME to drive efficiencies, increase productivity and improve the service we provide our customers,” ME CEO, Jamie McPhee said.