NAB hires group chief people officer

  • By AB+F Editorial

National Australia Bank has hired Susan Ferrier as group chief people officer with NAB CEO and chair-elect Philip Chronican describing the hire as a “very important role on our executive leadership team and for our bank”. 

Ferrier has extensive experience as a chief people officer and in other senior executive human resources roles, working in Australia and overseas for multi-jurisdictional businesses.

She has worked closely with Boards and executive teams in sectors across global financial services, including at HSBC, Deutsche Bank, ING Barings and Barclays, and most recently in professional services firm KPMG.

“I’m pleased to be appointing someone of Susan’s calibre to this role,” Chronican said.

“She is a deeply experienced human resources executive who has led large transformation and culture change programs, increasing leadership capability and engagement,” he said. 

“Susan also has a passion for developing diverse and inclusive workplaces.” 

He added that it was “a very important role on our executive leadership team and for our bank”. 

“To deliver on our strategy and to meet the expectations of our customers and the community, we must have the right culture and right plan in place to build the capability of our people and attract the best talent.”

She will join the bank in October, subject to regulatory approvals.