Westpac loses two executives, creates new risk role

  • By AB+F Editorial

Westpac’s head of consumer David Lindberg and chief information officer Craig Bright will leave the bank to take up global roles with other businesses.

On Tuesday night Lindberg said he would be heading to Natwest/RBS as head of retail banking.

"I’m honoured to have the opportunity to serve with an incredible team at one of the most well respected financial institutions in the United Kingdom," Lindberg said in a LinkedIn post.
"I would like to express my deepest gratitude to Westpac and to the very special, talented, and hard working colleagues I have worked with for 8 years. A great institution, with an incredibly important role to play in helping Australia, particularly now."

In a statement, Westpac CEO Peter King thanked Lindberg and Bright for their contribution to Westpac

 He said that Lindberg made significant progress on improving customer satisfaction and the digital experience, while Bright improved the capability of the bank’s technology infrastructure, implemented the Customer Service Hub and achieved significant efficiencies in vendor services.

Westpac also announced the hire of Les Vance to a new role as group executive, financial crime, compliance and conduct. Vance will be responsible for overseeing the Group’s financial crime, compliance and conduct management.

Vance is currently the chief operating officer, consumer division and has over 25 years’ executive experience across line management, transformation and program delivery, operations, and risk and governance

The bank said that Vance’s appointment reflects the Group’s commitment to increase its focus on these areas and allow the chief risk officer, David Stephen, to focus on the financial risk management of the organisation, particularly the credit portfolio, given the challenges of the COVID-19 pandemic.

“Les is a thoughtful and energetic executive who will bring a forensic approach to improving and strengthening Westpac’s financial crime and compliance management,” King said.

“Westpac has made significant progress in improving its financial crime capability and I am confident Les will continue to build on this platform of work,” King added.

“His deep understanding of the bank and risk management will help us further strengthen our management of non-financial risk. Les will bring his considerable experience, knowledge and integrity to his new role.”