ASIA: Samsung launches Bixby voice biometrics banking in South Korea

Samsung Galaxy S8 and S8 Plus users in South Korea can now leverage on the new Bixby artificial intelligence feature to conduct banking transactions through voice command. These banking activities include peer-to-peer transfers and checking of account balances.

A fingerprint or iris scan through Samsung Pass is required to authenticate a user’s banking activity. The voice biometric function is expected to eliminate the need for two-factor authentication, thus reducing the time taken for a banking transaction. Customers of Woori Bank, Shinhan Bank and KEB Hana Bank can utilize this new functionality. RFi Group data shows that ease of use is a key recommendation driver for a mobile banking app. Voice biometrics may hence be poised to simplify mobile banking transactions and hence improve ease of use.

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