ASIA: Samsung launches Bixby voice biometrics banking in South Korea

Samsung Galaxy S8 and S8 Plus users in South Korea can now leverage on the new Bixby artificial intelligence feature to conduct banking transactions through voice command. These banking activities include peer-to-peer transfers and checking of account balances.

A fingerprint or iris scan through Samsung Pass is required to authenticate a user’s banking activity. The voice biometric function is expected to eliminate the need for two-factor authentication, thus reducing the time taken for a banking transaction. Customers of Woori Bank, Shinhan Bank and KEB Hana Bank can utilize this new functionality. RFi Group data shows that ease of use is a key recommendation driver for a mobile banking app. Voice biometrics may hence be poised to simplify mobile banking transactions and hence improve ease of use.

Opinion Poll
Thanks for your vote! Please see the results below and see how yours stacks up.
Costs of fees and charges
58 votes
Competitiveness of interest rates
55 votes
Convenience of branches and ATMs
22 votes
Brand recognition
4 votes
Total votes
Subscribe to receive insights delivered straight to your inbox
Latest news, unbiased expert analysis and insights across banking and finance