Australia: South Australian venues moving towards a cashless culture

South Australia’s payment landscape is evolving with many local cafes, restaurants and entertainment venues moving towards using contactless and mobile payments. Aaron Martin, the owner of Coffee Branch, said that, “cash payments have declined from about 80 percent to 20 percent over the past year.” Amongst his customer base of city workers and university students, a higher percentage are using contactless cards and mobile payments.

RFi Group data also reflects the growing trend towards cashless payments across not only South Australia but also the rest of the nation, with a 10% net movement away from cash, towards other payment methods such as debit or credit cards.

At the Adelaide Oval, the proportion of card transactions has increased over the past 3 years, from 13 percent to 88 percent. The venue now sees most of its outlets at the oval already only accept card payments, with the possibility of the other outlets also adopting a cash-free policy in the future.

Cashless adoption, however, is not necessarily evenly spread across all of the demography. A survey by the Reserve Bank of Australia indicated that many older, lower income or disabled people are less comfortable with using digital technology, and would face difficulties if Australia were to become completely cash-free.


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