CBA bumps up engineer hires to supercharge its digital transformation

Commonwealth Bank will bolster its team of engineers by at least 50 per month for the foreseeable future as Australia’s biggest lender accelerates its digital transformation. 

The recruitment drive is part of CBA’s aggressive strategy to more quickly become a global leader in technology. 

Over the coming months, CBA will hire more than 650 Australia-based engineers across a wide range of disciplines to work on a number of projects and digital products. 

Speaking about the bank’s plans, CBA’s chief information officer, Brendan Hopper, said if the bank was to continue to deliver best-in-class digital customer experiences, it was imperative to have a robust network of engineers. 

“Technology is at the forefront of every organisation around the world. No longer is technology part of a business, it is the business,” he said. 

“The pace of change is accelerating, and we want to be in front of the curve. Our customers will benchmark us not against the other banks, but the best digital experiences full stop. 

“Of course, to deliver the best experiences, we need to have the support of a world-class engineering network, which is why we are looking to appoint more than two new engineers every day from a variety of disciplines.” 

Ambition to be a leading digital player in banking 

Hopper said the new engineers would help solve complex customer problems and, in turn, ensure the bank delivers a best-in-class, global-leading customer service experience. 

“Our network of engineers will help the bank in its ambition to be not only a leading digital player in the banking industry but deliver digital experiences for our customers that are leading against a global peer set,” he said. 

Hopper was named as one of three distinguished engineers to be appointed by the bank responsible for influencing the strategic planning processes and, in turn, transforming the bank’s digital experiences.  

The three will be chosen for were chosen for their engineering acumen, thought leadership, strategic thinking, and ability to solve complex problems and drive change. 

 

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