LatAm: BBVA Bancomer announces plans to enrol customers in biometric register

Starting from October, BBVA Bancomer will invite its customers to Mexico to enrol their biometric data with the bank. The announcement comes as the National Banking and Securities Commission (CNBV) introduces compulsory biometric checks on consumers opening new accounts to tackle fraud.

BBVA Bancomer will begin an official enrolment process later this year, inviting customers into branches to register their biometric data and check details against the electoral register.

While enrolment is voluntary for now, the bank aims to have registered all its customers when the CNBV legislation comes into full force. The bank already has a number of biometric measures in place, having invested 256 million pesos in the technology to date.

RFi Group data suggests there is still considerable opportunity for greater use of biometric technology in the market, with 69% of consumers in Mexico feeling very comfortable using biometrics.

Currently, BBVA has installed 500 ATMs with fingerprint readers, has a voice recognition pilot in its call centres and registered 1.3 million customer faces through its mobile banking app.

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