New Zealanders embrace mobile technology

In the last decade, mobile phone usage has almost tripled from 2 million mobile connections in 2006 to 5.8 million in 2016, with New Zealanders talking up 8.16 billion minutes on their mobiles. Furthermore, according to the Commerce Commission, 2016 also saw mobile minutes surpass that of landlines for the first time.

Telecommunications companies have seen a significant drop in people who had landlines, with the number hovering around 1.8 million for the better part of the last decade, mainly thanks to businesses who use a fixed line for broadband. Smartphone usage however, has increased significantly. According to RFi Group data, 4 years ago, smartphone ownership was 48%. Today, this figure has risen to 77%.

New Zealanders, however, have not just embraced mobile phones for communication. Making payments through mobile phones have also seen increased usage. RFi Group data reveals contactless payments through mobile phones have more than doubled from 5% in 2015 to 12% in 2017, while mobile wallet usage has also tripled in the same time, from 5% to 15%.

Source: New Zealand Payments Program Apr-17

Subscribe to receive insights delivered straight to your inbox
Latest news, unbiased expert analysis and insights across banking and finance