RFi Latest Research: 'Australia's Mortgage Deferral Hangover' - A New Report by RFi as a result of the Covid-19 pandemic

RFi Group’s Reports investigate and reveal the very latest in customer reactions to current financial conditions affecting them due to Covid 19. This provides financial institutions with unique data driven insights into how to most effectively design their strategy and meet their customers’ needs.​​


June 2020: In March, April and May of 2020 - as the COVID-19 global health pandemic unfolded - RFi Group surveyed more than 12,000 Australian consumers in order to forecast the immediate impact on mortgage borrowers, and their lenders, over the next 12-24 months.

The results are groundbreaking.

About the report

RFi Group’s “Australia's Mortgage Deferral Hangover” report combines expert insight with RFi’s unique data on the impact of the Covid-19 pandemic to determine how many borrowers will be affected in Australia and for how long.

This is a must-read report for all financial service professionals.

Key findings

/ One in four borrowers will be facing mortgage stress in the next 12 months, 7% higher than during the height of the Global Financial Crisis
/ More than 10 million Australians have been, or expect to be, impacted financially by the Covid-19 pandemic
/ Almost 300,000 MORE borrowers are likely to seek repayment deferrals in the next 12 months
/ Families and the over 55’s will feel the impacts for longest​

For more information or to discuss the report, please fill out your details below and our team will be in touch.

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RFi Group is a global data-driven insights provider exclusively focused on financial services. We specialise in data and information gathering, customer-based insight generation and business decision support for the world’s leading financial service providers, as well as challengers, disruptive market participants and companies aligned to the FS sector.

We combine global intelligence and local knowledge to provide insightful, valuable and actionable recommendations, with a core focus on the provision of exceptional client service.

​Covering 48 key global markets, with regional offices in Toronto, London, Singapore and Sydney RFi Group consistently provides clients with tailored advice and insights relevant to their specific market and business needs.
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