Teachers Mutual revamps executive team

Teachers Mutual Bank has bolstered its executive team with two new external hires and four internal promotions. 

The mutual lender has hired Vicki Leaver as chief people and culture officer and Erica Pickford to run operations. 

Both Leaver and Pickford stepped into their new roles in recent months, bringing extensive experience from leadership positions across a variety of organisations and sectors. 

Pickford joins the bank from Genworth Australia where, as head of operations, she streamlined the business through automation, digitisation, and third-party integration. She has also held senior roles at the Commonwealth Bank of Australia. 

Before joining Teachers, Leaver was head of capability and performance for Employers Mutual and held senior similar roles at Legal Aid New South Wales, RailCorp, and New South Wales Health. She is also a non-executive director of Parramatta Eels National Rugby League Club. 

“Erica Pickford’s expertise in using innovative and emerging technology to deliver the best possible customer experiences will be invaluable for our Bank as we continue our digital-first transformation,” said Teachers chief executive, Steve James. 

“As well as leading significant organisational transformations that delivered improved people and business outcomes, Vicki Leaver’s early career experience as a teacher means she has insights into the needs of our essential worker membership base.”  

Promotions 

The mutual lender has also announced four new internal appointments.  

Carolyn Murphy, Glenn Becker, Fred Taweel, and Neil Kenzler have all been promoted to new roles with three of the four joining the executive team. 

Murphy has been appointed chief digital bank officer, Becker is the new chief risk officer, and Fred Taweel has been hired as company secretary. Neil Kenzler remains on the executive team after being appointed head of strategy. His prior role was chief risk officer.      

“These latest appointments position Teachers Mutual Bank incredibly well to navigate the current challenging times presented by Covid while enabling our ongoing sustainable growth,” said James. 

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